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A Little Inconvenience

Motor accidents will happen. But are we prepared for the disruption, disputes, aggravation and heartache that follow?
Series : Auto Stories | Episode : 4 | Year : 1998 | Total Duration : 26 Minutes | Producer : Tony Wright, Stuart Menzies
Director : Helen Gaynor |
Traffic including red BMW, black Porsche, Mitsubishi transit van, green FB Holden, old Toyota Corolla, silver Z series BMW sports car. VS traffic flashing past, CU hand on steering wheel of Honda, eyes of woman in rear view mirror. Smashed cream coloured car at junction after accident. Male driver with policeman. Another policeman taking notes from man in suit next to smashed silver car. Opening titles for episode.
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Access No. 115179 | 28 secs | 1990s | Melbourne, Vic, Australia | © NFSA | Colour |
Two tow truck drivers standing talking to camera relating stories of the reaction to men when when their wives smash their cars.
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Access No. 115190 | 20 secs | 1990s | Melbourne, Vic, Australia | © NFSA | Colour |
GV wet road, various vehicles towards camera pan to woman Louise Wheelahan standing next to smashed old Renault talking on mobile phone. CU tyres on wet road. Louise to camera talking about arranging the towing of her vehicle. CU traffic passing. Louise describing damage to car on mobile phone. Louise to camera saying she has arranged town and now will have to wait. VS her getting into car and trying unsuccessfully to start the engine.
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Access No. 115191 | 1 min 11 secs | 1990s | Melbourne, Vic, Australia | © NFSA | Colour |
Pan from traffic on road to building Amex Panels, Accident Repair Centre. Customer Tina Isgro with John Chesser talking walking into garage, VS her new car Honda Accord being raised on hoist, panel beaters under vehicle. Tina to camera relating problems with car after she had it repaired (following accident). CU man John Chesser looking at undercarriage of car with torch. Tina talking about her insurers wanting her to have problems repaired by same panel beaters but she was reluctant to return.
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Access No. 115206 | 1 min 9 secs | 1990s | West Heidelberg, Melbourne, Vic, Australia | © NFSA | Colour |
Panel beater inspecting undercarriage of Honda Accord belonging to customer Tina Isgro (inside Amex Panels garage). Man looking at papers on clipboard, car lowered on hoist. Two lawyers inspecting car which is now involved with dispute with insurers and customer Tina. Tina to camera saying she just wants her car back the way it was.
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Access No. 115217 | 25 secs | 1990s | West Heidelberg, Melbourne, Vic, Australia | © NFSA | Colour |
Woman Louise Wheelahan standing next to smashed old Renault on side of road in darkness, Worldcare Assist tow truck arriving at scene. Tow ruck driver Glenn talks to Louise, car pulled onto tow truck, Louise gets into cab of tow truck, drive away.
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Access No. 115222 | 42 secs | 1990s | Melbourne, Vic, Australia | © NFSA | Colour |
Looking from dark outdoors as garage door to Marroondah Towing opened. Empty tow truck from Ringwood Panels leaving premises. Driver talking to camera as he drives about the temperament needed to be a tow truck driver. CU radio handset in cab. POV through windscreen to man standing by red car. Tow truck driver talking to man and steering car as he pushes it. GV car on back of tow truck driven away.
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Access No. 115231 | 50 secs | 1990s | Melbourne, Vic, Australia | © NFSA | Colour |
Amex Panels - Accident Repair Centre with parked cars in front. Inside garage, two panel builders prising open bonnet of smashed car. Elderly customer Margaret Gomez chatting to John Chesser. CU dented rear of her silver BMW. VS Margaret and John talking about how long it will take for repairs to be carried out. Exterior workshop with damaged BMW parked outside. Margaret on telephone, VS Margaret and grandson talking to John about why she needs a vehicle.
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Access No. 115242 | 1 min 36 secs | 1990s | West Heidelberg, Melbourne, Vic, Australia | © NFSA | Colour |
Exterior red brick building appartment block, road outside. Inside Louise Wheelahan at desk on telephone, computer behind. VS Louise on telephone, making notes with pencil as she rings around trying to get quotes for the repair of her old Renault which was involved in a car accident.
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Access No. 115264 | 35 secs | 1990s | Fitzroy, Melbourne, Vic, Australia | © NFSA | Colour |
Exterior cream suburban home. Interior elderly woman Margaret Gomez on telephone talking about train timetables. She talks about inconvenience of not having a car which was damaged by another vehicle. VS Margaret on telephone with grandson sitting next to her.
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Access No. 115274 | 7 secs | 1990s | Strathmore, Melbourne, Vic, Australia | © NFSA | Colour |
Louise Wheelahan and independent assessor walk out on to road to look at her old Renault car which was damaged in a car accident and is unable to be driven. VS assessor inspecting car and talking to Louise about the replacement value of her car.
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Access No. 115282 | 1 min 32 secs | 1990s | Fitzroy, Melbourne, Vic, Australia | © NFSA | Colour |
Exterior cream suburban home. Interior elderly woman Margaret Gomez putting down telephone after talking to taxi service, CU hands in handbag, she draws curtains, turns off light switch. CU sign to railway station ÓThe Met - Broadmeadows StationÓ. Margaret and grandson at ticket office talking to man at counter about collecting her tickets, VS man at computer having trouble locating booking. CU clock. Sikh railway worker making announcement. Margaret collects her tickets and she and grandson walk onto platform to waiting train.
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Access No. 115296 | 1 min 19 secs | 1990s | Strathmore, Broadmeadows, Melbourne, Vic, Australia | © NFSA | Colour |
CU Welding sparks. VS interior office at Amex Panels, Accident Repair Centre. Customer Tina Isgro with John Chesser talking. She leaves office with piece of paper telling John she hasn't had car for 6 months (after accident). CU her Honda Accord being lowered on hoist. Panel beaters dismantling car. Tina to camera talking about why she purchased the car. VS panel beaters cutting metal of car with tools.
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Access No. 115312 | 59 secs | 1990s | West Heidelberg, Melbourne, Vic, Australia | © NFSA | Colour |
Railway tracks behind train POV moving train. Interior carriage elderly woman Margaret Gomez and grandson seated, she talks to female railway attendant about what trains were like last time she went on them (a long time ago). CU tracks POV train. Looking down tracks at dusk. Margaret and grandson come through carriage automatic door and get off train at Violet Town. Female conductor blows whistle, train moves off as Margaret walks along platform.
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Access No. 115330 | 57 secs | 1990s | Violet Town, Vic, Australia | © NFSA | Colour |
Exterior house at night with illuminated windows. Interior elderly woman Margaret Gomez's son-in law Bill Cobrink and daughter Sue Cobrink talking about loaning Margaret their Holden Commodore (while her own car is at panel beaters) which is in constant use. CU Margaret listening. They all discuss the time it is taking for her BMW car to be repaired.
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Access No. 115340 | 56 secs | 1990s | Violet Town, Vic, Australia | © NFSA | Colour |
Pan down from sky to Melbourne city skyline, rooftops of houses in foreground. CU car tyres in car yard. Pan from smashed windscreen of car to men walking around yard of Maroondah Towing pointing out damaged vehicles that have brought in and talking about the accidents.
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Access No. 115347 | 1 min 17 secs | 1990s | Melbourne, Vic, Australia | © NFSA | Colour |
Suburban brick house with car parked outside, inside Tina Isgro kisses husband goodbye on morning of her hearing with her lawyers and insurance regarding dispute over repairs to her car. Exterior court house, man walking up steps. Tina walking out of house saying they are in court as expected, gets into green car in car park and drives away.
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Access No. 115358 | 33 secs | 1990s | Melbourne, Vic, Australia | © NFSA | Colour |
Grey cat sitting on carpet next to bean bag. Louise Wheelahan gets up as door bell rings, opens door to Frank Huckstepp from RACV who has come to assess whether damage to her old Renault is repairable after accident. Outside on street , VS them looking at car, Frank making notes on computer (assessing tablet) and taking photographs. They talk about value of car if it is written off.
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Access No. 115364 | 1 min 42 secs | 1990s | Fitzroy, Melbourne, Vic, Australia | © NFSA | Colour |
White Holden Commodore drives past ÒMelbourne, Wodonga via Freeway Ó sign. Elderly woman Margaret Gomez driving with grandson. She talks to camera as she drives saying that she has never had a car damaged in an accident before her BMW was hit recently, says it has been unfortunate, could not be foreseen. Margaret's face in rear view mirror.
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Access No. 115377 | 31 secs | 1990s | Vic, Australia | © NFSA | Colour |
CU brown Ford with damaged bumper stuck in middle on roundabout, tow truck behind. Two policemen in raincoats at scene. CU road sign underneath car. Tow truck driver from Maroondah Towing chatting to policeman. Police van. Car being winched onto tow truck. Various CU's of badly damaged cars in car yard. Another tow truck driver relates story of attending accident with fatality. Two other men talk about attending accidents involving children.
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Access No. 115384 | 1 min 15 secs | 1990s | Melbourne, Vic, Australia | © NFSA | Colour |
Tow truck driver pulls up roundabout sign with chain after it had been knocked down by car. Brown damaged car on back of tow truck. Tow truck driver talking as he drives about the job being mentally draining being on call 24 hours a day, not being able to drink at all, the job being a lifestyle with an understanding wife. Pan HAS across tow truck depot at dawn. Looking through doorway to men in office, one on telephone.
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Access No. 115397 | 39 secs | 1990s | Melbourne, Vic, Australia | © NFSA | Colour |
Pan across suburban street to house with car parked outside. Tina Isgro coming out of house and getting into green car. Tina talking to camera as she drives about getting her own car back after 6 months due to dispute over repairs after accident. VS panel beaters re assembling Tina's Honda Accord. CU Honda emblem.
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Access No. 115403 | 54 secs | 1990s | Melbourne, Vic, Australia | © NFSA | Colour |
Pile of scrap metal in scrap metal yard, truck (Ringwood Panels) passes with old Renault belonging to Louise Wheelahan on the back. Louise gets out of truck, driver starts to unload car. Louise to camera explaining how much she is getting paid for the value of her car (after it has been written off after car accident). VS car as Louise watches it being lifted off truck by fork lift, man prises off rear license plate & hands to Louise, engine wrenched out of car by excavator machine with claw grip (backhoe) and dropped into skip.
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Access No. 115419 | 1 min 18 secs | 1990s | Melbourne, Vic, Australia | © NFSA | Colour |
Amex Panel - Accident Repair Centre sign, customer Tina Isgro inside car, opens door and gets out. POV camera as it walks towards Honda Accord. Tina walks over, CU hand polishing Honda emblem on hubcap of wheel. Tina says she is scared to get in in case she has another accident. John Chesser and Tina inspect car , she gets in and drives away. Talks about feeling a bit nervous as she drives.
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Access No. 115436 | 57 secs | 1990s | West Heidelberg, Melbourne, Vic, Australia | © NFSA | Colour |
Front of wrecked Renault which has had engine ripped out being carried on fork lift and placed in car crusher. CU owner Louise Wheelahan watching. VS car being crushed flat and carried out by forklift and placed on pile of other crushed vehicles. Louise looks at heap and walks away through car yard.
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Access No. 115447 | 1 min 19 secs | 1990s | Melbourne, Vic, Australia | © NFSA | Colour |
Elderly woman Margaret Gomez walks into office of Amex Panels. CU silver BMW which has been repaired after accident, pan to Margaret and Ray walking up to car and look at it. Margaret gets in to drive, inside car as she drives, comments on how the car feels. Exterior cream suburban house with BMW parked outside, fades to black.
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Access No. 115462 | 1 min 20 secs | 1990s | West Heidelberg & Strathmore, Melbourne, Vic, Australia | © NFSA | Colour |
Opening titles to Auto Stories series
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Access No. 130544 | 28 secs | 1990s | Australia | © NFSA | Colour |
National Film and Sound Archive - Australia